I cant get my computer to detect my wd drive external. How to determine specific make and model of wd my cloud. Anyways, when i connected my wd my book that has worked flawlessly on my macbook, and it has a. Western digital my book 8tb and my passport 4tb external. Company initials wd capacity gbtb capacity unitform factor. Shop site sais, model of device is wdbgys0010bbkeeue, but i could not find this model on your site. Equipped with social media and cloud storage import, password protection and perfectly paired with wd backup or time machine, my book desktop storage helps keep your files safe. Trying to identify my model external drives for pc wd. Wd my book essential wdbacw0020hbk hard drive 2 tb usb 3. The elementseasystores has only 2 years warranty and are wd branded whatever this means and the my book normally should have enterprise self encrypting drives sed and 3 years of warranty. For 1 tb and larger wd black and enterprise drives, the decimal follows the.
All wd external drives, desktop or portable, except elements model, are hardware encrypted. The my book drive is trusted desktop storage designed to complement your personal style with a massive amount of space to store your photos, videos, music and documents. My book duo desktop raid storage wd discovery software for wd backup, wd security and wd drive utilities usbc to usbc cable usbc to usba cable ac adapter disk replacement tool quick install guide. The software will work for all of the following types of drives.
Our latest edition features visual, easytouse, automatic, continuous backup software and drive lock security protection. Feb 07, 2017 recently my 3tb wd my book gave up and would not power on, this is how i managed to rescue all of my 2. Western digital my book external hard drive my book is a series of external hard drives produced by western digital. My book essential user manual about your wd drive 1 about your wd drive welcome to your my book essential external hard drive, an elegant, highcapacity storage solution for all the chapters of your di gital life. Remember to write down the following wd product information, which is used for setup and technical support. Please click on the one you are in face of right now to find solutions for it. My book drive, with the wd backup, wd drive utilities. My book user manual checking drive status hover the pointer over the wd quick view icon to see the drive capacity used and drive temperature status, and to find out if the drive is locked. External hard drives free delivery possible on eligible purchases. When contacting wd for support, have your wd product serial number. My book drive, with the wd backup, wd drive utilities, and wd security software. How to modify a 2016 western digital my book to use any other drive inside.
Look on the side and bottom of the device for a sticker with a barcode. Wd series my book duo model wdbfbe0160jbknesn performance color black interface usb 3. Wd smartware a control center for your drive that gives you the power to. My book portable drive becomes dead or stops working. Designed to meet wd s demanding requirements for durability, shock tolerance, and longterm reliability, we back up pun intended. View online or download western digital wd0h1u00 essential edition 2.
Wds my book av dvr expander instantly adds more recording hours to your dvr. My cloud mirror gen1 my cloud mirror gen2 my cloud ex2. For 1 tb and larger wd black and enterprise drives, the decimal follows the first digit e. Portable hard drive case for canvio basics western digital wd elements my passport seagate portable backup plus slim 1tb 2tb 3tb 4tb usb 3. Wd my book world edition white after building a pc with win 10, ive not had my wd my book world edition used for a good while, decided to plug it in and install the drivers etc. The serial number is located on the label on the back or side of the drive. Formatted ntfs for windows 10, windows 7 or windows vista operating system.
Before you shuck, find out whats inside your external hard drive. By discovering the model number without physically removing the. How to find the model number on my western digital external hard. Please note that the location will vary according to the drive. To get started, choose the western digital brand youd like help with. Filled it up to about 7tb and found the drive to be slow and unresponsive at times. The phone number is required in the event we need to call you by phone about your case. It hasnt made any unusual noises and was involved in my automated backup last night. Your wd product information is found on the label on the bottom of the device. Sign up for our newsletter and receive a coupon for your next order. Wd 4tb my book duo desktop raid external hard drive usb 3. Western digital provides data storage solutions, including systems, hdd, flash ssd, memory and personal data solutions to help customers capture and preserve their most valued data.
Had an issue with wd support when i noticed that the drive did not come with the 9 digit code that would give me access to my cloud. Wd my book duo 8tb 2bay external usb typec storage black. The software can provide the serial and model number of the wd drive in your system. Western digital has been selling these external storage devices with the highest storage capacity drives in their class for some time now the 3.
In order to ensure a timely response from us, please make sure that you have provided a correct email address. Equipped with wd backup software for windows and apple time machine compatibility for mac, the my book desktop hard drive can back up your photos, videos. By creating a password of your own, you get immediate peace of mind knowing your data is safe from unauthorized. Millions of people around the world trust their data to my book desktop storage. Installationget online installation help for your wd product or software. Essential edition, home edition, office edition, mirror edition, studio edition, premium edition, elite edition, pro edition, av dvr live edition, and the world edition. Contacted wd support and their only option was to return the drive. Im a mac girl so forgive me if this is a dumb question. Shop wd my book duo 8tb 2bay external usb typec storage black at best buy. I dont find it installed and it can without a disk. Connect one end of the ethernet cable into the ethernet port on the back of the my book device.
For all those wondering what model drive they shucked out of a western digital mybook, etc. A 4tb wd my book i got a bit over a year ago came formatted as exfat, probably. Apr 07, 2020 a number of years back, western digital launched on of my favourite products, the my book. Sep 21, 2016 wd my book 2tb shows up in device manager but doesnt open im a mac girl so forgive me if this is a dumb question. This 30day period starts on the date of your first telephone contact with wd technical support. Monitoring icon alerts the wd quick view icon flashes to indicate drive status. Find low everyday prices and buy online for delivery or instore pickup. Mar 23, 2016 hgst enterprise he8 hdd found in early retail 8tb wd my book.
By clicking on submit, i represent that i understand and agree that the information submitted in this form will be transmitted to and stored by western digital in the usa and other countries outside of the european economic area and that western digital will process and store the information, including any updates to my information, in. I have an old my book essential and i lost the power adapter. Please also make sure to check your spam junk social promotion folders for our reply to your questions inquires. Western digital my book essential 2tb removing the sata. Wd my book essential wdbacw0020hbk hard drive 2 tb. Aug 25, 2012 this is an extract from wds own model number format for oem and distribution channels document describing what each letternumber of a wd hard drive model number refers to. There are 3 ways to find the serial number of your wd drive.
The wd my cloud personal cloud storage system is a highperformance system providing. Wd book 3tb cannot be accessed solved windows 10 forums. Hgst enterprise he8 hdd found in early retail 8tb wd my book. A good number of people are reporting failures and a good number of them are reporting little help from wd. My book i cant see it on my pc external drives for pc wd. Wdbacw0010hbk i have recently bought an external hard drive from western digital. As always, this booklike shape takes up less space on your desk and allows two or more my book drives to nestle neatly together like volumes on a shelf. Wd my book essential 3 tb enclosure disassembly removing. Jan 02, 2018 wd my book essential 3 tb enclosure disassembly removing the hdd. Serial numbermodel numberpurchase datesystem and software notes. My book essential edition user manual getting started 1 getting started thank you for purchasing this wd product. My book is a series of external hard drives produced by western digital. Plugged it into a switch and its not being recognised at all, even downloaded the wd cd with the drivers and the detection tool doesnt see it either. The trouble is that the drive isnt recognized by my pc at all.
List of all wd firmware and software available for download. Please enter your serial number s in the box below serial numbers can be separated by spaces, comma, semicolon, or colon maximum of 150 serial numbers can be allowed. It was originally signed up as drive e and now it comes up as. Wd my book 2tb shows up in device manager but doesnt open good afternoon guys my name is tamara. My book essential edition is a small, elegant, and easytouse usb external hard drive. Wd my book world edition white solved windows 10 forums. Buy wd 3tb my book desktop external hard drive usb 3. Both should be fine, but the my book does support encryption i believe the hdd by itself. I have a wd external hd my book essential model number. How to solve my wd hard drive not recognized in windows 10.
Western digital my book 8tb and my passport 4tb external hdds. This is an extract from wd s own model number format for oem and distribution channels document describing what each letter number of a wd hard drive model number refers to. Wd my book essential 2 to not recognize by computer my wd my book essential 2 to wdbaaf0020hbk01 has stopped working while in progress of transferring files from my pc to the external drive the my book 2 to. Today, we have in house the latest my book external storage solution from western digital, in the form of. Everything else free delivery possible on eligible purchases. The external hard drive is 2 tb as i remember and i searched in the market for power adapters but it looks there are many standards. There is a hardware encryptdecrypt chip in the sata to usb bridge circuit inside the enclosure, which encrypts decrypts the data that goes intocomes out of the hdd. After doing a clean install of windows 10 build 10. Check for your external drives model number on the drive itself. Unable to connect wd external hd my book essential model. Wd my book essential 2 to not recognize by computer. I recently purchased a wd elements desktop 1tb drive with the intention of using it with my desktop windows 7 pc. Most of the info i have read seems to indicate that it will be quite a number of months before prices ease.
Since its been so troublefree i dont have the moves down for troubleshooting. Western digital wdbabt0010hbknesn my book hard drive retail1. I just purchased a 24 all in one desktop from dell with windows 10 for videopicture editing. We have 3 western digital wd0h1u00 essential edition 2. Dec 04, 2011 western digital my book essential 2tb removing the sata drive for my unraid server. Wd my book 14 tb shucked wd140edfz us7sap140 inside. Wd my book 2tb shows up in device manager but doesnt open. The first is that its not registering under the drive i initially assigned it. Your product includes 30 days of free telephone support during the warranty period.
If youre going to to call an agent at 8002754932 be sure to read here for the best way to do it with alternatives and shortcuts. Click map network drive in the things to my book world edition on the local area network do list. How to determine specific make and model of wd my cloud for running plex server. Access my book world edition on the network follow the steps below to easily find your 7. Can anyone tell me where to look up my sn or pn and find my model and specs thanks djp. The western digital my book live is a simple, wellperforming solution for those who dont want to be overwhelmed by a networkattached storage. The my book desktop hard drive is designed to complement your personal style with a massive amount of space to store your photos, videos, music and documents. You are likely to encounter the following problems when using your wd my book. Here is a chart from wd themselves showing what drive you have. I called western digital, and they said they couldnt help me, to find the drivers on. Western digital retail wdbabt0010hbknesn 1tb my book av. Designed to meet wds demanding requirements for durability, shock tolerance, and longterm reliability, we back up pun intended. Does anyone know what is the size and amp rating for this hard drive. Review your wd warranty status serial numbers can be separated by a space, comma, semicolon, or colon maximum of 150 serial numbers allowed.